Universe Ticket FAQs

  • There will be 1,500 tickets available

  • Yes, there is a limit of 2 per transaction.

  • Universe Accepts all Major Debit/Credit Cards - Visa, American Express, Discover, and Mastercard. Google/Apple Pay as well via the Universe.com website. 

  • With Universe, you have the option of dividing the payment for your ticket(s) into a payment plan. If you opt-in to a payment plan, Universe adds a one-time $15 nonrefundable fee at checkout. (This fee goes directly to Universe and unfortunately can’t be waived).

    Here are the payment due dates:

        ⁃    1st payment: at time of purchase

        ⁃    2nd payment: December 5th, 2025

        ⁃    3rd payment: January 5th, 2026

        ⁃    4th payment: February 5th, 2026

    If you purchase your ticket after any of the due dates outlined above, the remaining ticket balance will be split among the remaining payments on the schedule. 

    Example: If you purchase a ticket on December 10th, your total will be divided into three payments— one right away and the next two on the scheduled dates. 

    Please note payment plans will not be available after January 1st, 2026.

  • If the automated payment fails, the buyer will be notified via email, and they will be given 10 days to correct their payment on Universe. If no correction is made, the order will automatically be cancelled and the ticket no longer valid.

  • Yes, During the checkout process, you will be asked to provide a name(s) for the ticket(s) you are purchasing. This needs to match the ID of the person checking in at registration.

    Buying multiple tickets and aren’t sure who is going with you? You will have the ability to edit the name yourself through Universe after you purchase your ticket. 

  • Yes, you will have the ability to edit the name yourself through Universe after you purchase your ticket. 

  • We will open a resale thread after ticket sales, no sooner than January 2026. All ticket re-sales must be completed through our team and sold at cost, up charging is prohibited.

  • Yes, as long as you are 18 years old by the time of the event you can still purchase a ticket.

  • No - Tickets are NON-REFUNDABLE.