Universe Ticket FAQs
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There will be 1,200 tickets available
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Ticket purchases are limited to 2 per transaction. However, there is no total purchase limit, pending availability.
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Universe Accepts all Major Debit/Credit Cards - Visa, American Express, Discover, and Mastercard.
Google/Apple Pay, Klarna* & Affirm* are also accepted when checking out through the Universe.com website.
*Subject to approval through Klarna & Affirm
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New to 2027, you can now purchase your tickets via Klarna or Affirm*.
*Subject to approval from Klarna or Affirm. We have no control over the payment plans offered by these companies.
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Yes, the name on the ticket needs to match the ID of the attendee checking in at registration.
If you are buying multiple tickets and aren’t sure who is going with you just yet, you will have the ability to change/edit the name yourself through Universe after purchase.
Name changes can be done up to 1 day prior to the event.
How to change the name: You can edit the information on a ticket in your order from the My Tickets page in your Universe.com account. Select the More button beside the ticket you would like to edit and then click the Edit Guest Info option from the dropdown menu and update the attached form!
If you did not create a Universe account when purchasing your ticket you will first need to log-in by setting a password for your email using this link: https://www.universe.com/users/password/new -
Yes, you will have the ability to edit the name yourself through Universe after you purchase your ticket.
How to change the name: You can edit the information on a ticket in your order from the My Tickets page in your Universe.com account. Select the More button beside the ticket you would like to edit and then click the Edit Guest Info option from the dropdown menu and update the attached form!
If you did not create a Universe account when purchasing your ticket you will first need to log-in by setting a password for your email using this link: https://www.universe.com/users/password/new -
Yes, a dedicated resale thread will be posted in the attendee Facebook group later this year.
When you’re ready to resell your ticket, you will post in the thread what you are looking to sell and once a buyer is found, you’ll complete a form provided by our team to document the exchange and you will be sent instructions on how to complete the transfer.
All ticket resales must be documented by Villains & Vixens and sold at face value or a discounted price, no upcharging allowed.
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Yes, as long as you are 18 years old by the time of the event you can still purchase a ticket.
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No - Tickets are NON-REFUNDABLE.